Testimonials

Making the transition to Health Note has been seamless. This product allows my clinical team to be more patient focused. It also has allowed us to reduce the number of FTE’s for patient check-in. I have enjoyed working closely with the Health Note team. They have been able to meet and exceed every need/request our clinic has identified. We are transitioning our 13th location to Health Note within the next week. 

Easy to use, user friendly solution makes patient intake and communication so much easier! Direct integration into the relevant data fields in Athena facilitate new patient intake, ensuring all forms are signed, and also make sure we get the most up to date versions when they’re due. Highly recommend.

Healthnote is one of the impressive software companies I have dealt with in my 20+ years in IT. They truly get it. This application turned out to be just what we needed in this COVID world. The check in process via txt messages is so simple. If our patients do not use the text messaging option we have iPad Kiosks in our lobby they can use. This application is a game changer and one of the best decisions I have made in my IT career. Contact Healthnote for a demo you won’t regret it. 

Health Note is a great platform that has completely changed, improved and helped perfect our workflow. We only utilize the practice management piece of athena, and it interfaces to a different system. Health Note still tries to think outside the box on how to streamline our workflows and work with our set up. I would highly recommend Health Note to any physician office.

SteadyMD has worked closely with HealthNote for the past 6+ months and I can’t emphasize enough how much they have streamlined our intake process. What used to be a long tedious manual process is now more automatic thanks to a secure user-friendly interface that syncs patient information and even survey results directly to Athena. Now checking in patients is literally as easy as a click of a button. They even help to customize intake forms to best suit the needs of our patients, different types of appointments, and what aligns best with our practice. An added bonus is their tech team is just one email away and you can set up a meeting with them that works best with your schedule if you need further assistance or need to address a more complicated request.

Health Note is an excellent solution to streamline our workflow and reduce mistakes. Health Note’s staff, (Josh, James, Aaron, Ken, Greg) are extremely responsive to our individualized needs. They always come through. The patient interface could not be simpler. This team understands the clinical and administrative requirements/needs, but more importantly, they understand patients!

Health note is such a great help with our intakes!

The Health Note team has greatly improved our patient intake experience. It is a win for both the patients and providers.

The Health Note team is amazing always responsive and efficient. HN has helped improve our patient flow enormously. Thank you!!!

This was a brilliant addition to our practice. The best part for us is transference of use from front desk, to medical assistant, to provider. Health Note touches each of these and streamlines processes that were taking us far too long to do previously.

I have worked with many different EMR systems and Athena by far is the best. Super easy to navigate and very rarely do I have issues and if I do they are always fixed so fast. Very friendly people that you talk to. So many features that no other EMR systems have. Absolutely would recommend to any health care provider.

Health Note has been amazing for my practice. I’m closing notes by the end of patient appointments. I haven’t done a patient note after five or on the weekends since we onboarded. Additionally, the application is user-friendly. Patients are more organized for appointments. The application teaches patients pertinent health care information prompting them to consider timing, duration, severity of symptoms prior to arrival. Finally, the Health Note team is responsive and pleasant. Questions and modifications are made in a timely manner. All-around super happy customer!

I love health note for the simple fact that as an MA, we are given many jobs to do and a short time to do it. With Health Note it cuts down the time it takes to room a patient almost in half. Rather then listening and inserting information given by a patient, i am just reviewing information pre-submitted by a patient. Of course this is just one great example of how health note helps save time.

Health note has been an amazing addition to our clinic. We created a better workflow and have more accurate information in the chart. They have a great team and are easy to work with. Absolutely worth the investment and the ROI was great!!

Health Note has been a great addition to our office; user friendly, patients find it easy to use, staff loves how it has made their job much easier, workflow has improved, doctors are happy too! I highly recommend Health Note to any practice. It has made such a positive impact on our office. Thank you Health Note!

Health Note has been wonderful. They are easy to work with and they are willing to make changes that could better our workflow.

Awesome Health Note is the best thing to work with love it!!

We are a private specialty clinic and have used Health Note for about a year. Their digital forms have made both virtual and in-office appointments much easier for our front end staff and patients. Previously we were sending .pdf forms through encrypted email and invariably we would spend significant time daily troubleshooting electronic transmission issues as well as document management and data entry. Now we get even more information (medical hx, consent forms, insurance, DL, etc.) in a consistent easy-to-read format that pushes straight to the patients chart and/or encounter. We have a diverse demographic and have not had an issue with patients navigating the app. The team at Health Note are very responsive, competent, friendly, and helpful. We have enjoyed working with them all. Health Note also continues to build functionality which benefits our practice and ultimately our patient’s experience.

Health Note has been the best platform I have come across in the Athena Marketplace. The staff is so great and literally can do anything! They have made our office run so much smoother and more time efficient. This is a must have platform for Athena! I highly recommend!! 

We recently implemented Health Note at the Minnesota Urology Practice. The Health Note team is amazing to work with. I have been an Operations Director for a long time and this has been a seamless experience. Their response time is one point. The product has been widely accepted by our practice and our patients, significantly reducing our check in and rooming times. Patients can fill out all of their paperwork in the comfort of their home. COVID screening allows us to identify patients who need to be rescheduled before arriving to clinic. We would highly recommend this product to improve your practice productivity!

Health note has been a great addition to the practice. Smooth implementation and great customer services!

TEN STARS!!!!!!!!!!!!!! My RNs used to spend hours entering patients’ medications, medical history, surgical history, and review of systems. My registration staff spent hours entering in the demographics and insurance information. My providers spent hours entering the history of present illness and verifying all of the information. Now, patients enter their own information on their computers at home before their visits OR on the iPad in the waiting room before being triaged. Every follow-up visit requires an update of their information to maintain the most accurate record of care. The patients enter in their updated information for us. Thus we get to focus on the chief complaint while monitoring comorbidities and concomitant medications. Because of Health Note, we can triage patients x 10 faster, which makes my staff much more efficient. My patients are more satisfied to have less wait time and all of us experience a much less stressful day. This has reduced burnout by the staff as well. The time I have saved using this product allows me to redirect my staff towards more direct clinical care and other important tasks. This company has been such a joy to work with, and they have saved my company tens of thousands of dollars. The product is not at all expensive and they are always available to build the interface to my exact specifications. They are efficient and a PLEASURE to work with. I have asked for 100 edits as we have gone live and they have never hesitated to deliver me a perfect product. 

The system is really good.

Fast, effective, and efficient. Extremely grateful for Health Note! I am not sure how we were able to manage and survive before this service. Daily operations are much more efficient in our clinic and I would recommend this tool to any clinic wanting to improve their daily operations. 

Health Note works great with Athena Health. This group of people have been wonderful to work with which has made this learning experience and transition easier and more smooth. We have had to change our templates multiple times and each time this staff has made all changes without complaining or questioning. I am SO happy to be using Health Note. ALL staff are more efficient and can do other tasks while the patients enter their own information. Thank you Health Note for making our life easier!! GREAT COMPANY, GREAT STAFF, AND GREAT WORK!! 

Love, Love , Love this App! Has made Front Office operations much quicker and Triage no longer has to have lengthy sessions with the patient. Both the staff and patients are benefiting! Thanks so much!

Health Note delivers what they promise! It is user friendly and very easy for adult patients of all age groups to complete. On the clinical side, it has drastically improved clinic flow and efficiency. Wait times have been reduced and we are able to see more new patients. This is one of the most effective improvements our clinic has implemented!

We are a large orthopedic practice with 110 providers. We had several goals: improving efficiency at our front desk, getting rid of the paper in clinic, finding a user friendly platform for patient intake, patient satisfaction with the process, assisting our clinicians with documentation and having it work seamlessly with athena. We have achieved all of those goals. It was the EASIEST implementation we have ever had! Their team is excellent and worked well with our IS team. We are very pleased with this platform.

We recently implemented Health Note for our specialty practice. Our challenge was to get a high rate of at home compliance for completing forms and get the information we needed into the patient chart without extra burden on the providers. Health Note has helped us accomplish our goals. The front desk is happy that they see so many patients arrive with their forms already completed and the providers are happy that the information flows directly to the chart/encounter for easy review.